[LargeFormat] Kudos for Grimes, Inc

[David Galway]

Well that was my theory too! It was written all over the paperwork ...
it's now my understanding that they charge duty on the full value as a
matter of course and then leave it up to the originator to apply for a
refund. Canada Customs has a long history of treating Canadian citizens
poorly, whether it be in unfairly assessing taxes and duties, to
peremtory denials of admission on book and other media imports, to being
really, really nasty when you're coming back into the country.

On the other hand, everyone I've talked to at Customs has been extremely
helpful and friendly, releasing goods at the border and helping me apply
for these refunds.

It's a very Canadian institution ...


David Galway




> Could you ask grimes to include the paperwork where it went down with
> the
> return paperwork to instantly prove the lens just went down for a
> rejuvenating vacation?
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> Vince Dobson
> Visions In Nature
> www.visionsinnature.com
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>  -----Original Message-----
> From: 	largeformat-admin@f32.net
> [mailto:largeformat-admin@f32.net]  On
> Behalf Of David Galway
> Sent:	Friday, March 19, 2004 10:27 AM
> To:	largeformat@f32.net
> Subject:	RE: [LargeFormat] Kudos for Grimes, Inc
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> I'd like to add my appreciation of the Grimes shop ... I sent down a
> Copal 3 and some glass for modifications, the unit came back, as with
> Jeff, earlier than expected and running a whole lot smoother upon
> leaving Rhode Island than when it arrived.
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> It is my misfortune, however, to have to deal with Canada Customs who
> charged me tax and duties on the value of the lenses and shutter
> rather
> than the work done. I can and have have applied for a refund but it's
> at
> least six weeks until I see a cheque ... and a customs agent
> laughingly
> told me over the phone that I should be thankful I'm not a business as
> waiting periods of more than a year are common for commercial rather
> than personal refunds.
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> Which leads me to a search for a Canadian shutter mechanic ... my
> other
> Copal needs a CLA, and I want to enquire about graphite lubrication,
> namely, will it protect the shutter in warm weather as well as the
> traditional lubricants?
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> What do the other Canadian list members do when it comes to shutter
> repair?
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> regards
> David Galway
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> > ----------
> > From: 	Jeff Howe
> > Reply To: 	largeformat@f32.net
> > Sent: 	Friday, March 19, 2004 9:44 am
> > To: 	largeformat@f32.net
> > Subject: 	[LargeFormat] Kudos for Grimes, Inc
> >
> > Hi Group,
> > I hate to have to delurk but I just got my Ilex # 5 shutter back
> from
> > SK Grimes,
> > Inc., and I'm very pleased with their service.  The speed setting
> ring
> > moves as
> > smoothly as silk, the shutter fires when I press down on the cable
> > release,
> > every time (instead of on the upstroke) and it works with any cable
> > release in
> > the house.  And, despite a caution that they were busy and this
> could
> > take a
> > while, it was only gone three weeks.  And they only charged me for a
> > CLA.
> >
> > Those of you with one of these old beasts might find your time
> better
> > spent
> > shipping the thing to Woonsocket instead of adding to your
> collection
> > of long
> > throw cable releases.
> >
> > Happiness reigns again here in the still frozen north.
> > J Howe
> >
> >
> >
> > _______________________________________________
> > LargeFormat mailing list
> > LargeFormat@f32.net
> > http://www.pairlist.net/mailman/listinfo/largeformat
> >
> >
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